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Recent Settlements
The owner alleged recurring warranty defects with a 2022 Forest River Cherokee 321BH associated with water intrusion and fit/finish issues, along with an intermittent wheel/tire lock-up concern when backing up and HVAC airflow complaints. Although the owner is based in Panorama City, California Lemon Law protections apply statewide.
Free Case Review – See If Your Vehicle Qualifies
Repair History (from service records)
The visit below summarizes what the service record shows (date, mileage, complaint, and notes about the work performed).
| Date | Mileage | Dealership/Shop | Complaint | Diagnosis | Repair Performed | Result |
|---|---|---|---|---|---|---|
| 2024-02-26 | 0 | Camping World RV Sales – Valencia | Water line leaking near toilet on city water; gaps/drafts at windows; intermittent driver-side front wheel/tire locks when backing up; HVAC airflow not reaching rear bunkroom; loose faucets | — | Diagnostic review / photos / repair planning noted | — |
Pattern Summary
- Reported water leak near the toilet when connected to city water (water intrusion concern).
- Gaps/drafts at windows, suggesting fit/finish and sealing issues.
- Intermittent wheel/tire lock-up while backing up, a drivability/safety-related concern.
- HVAC airflow issue (heat/air not reaching the rear bunkroom as expected).
- Additional interior/exterior build issues noted (e.g., loose faucets, exterior trim/molding concerns).
Recalls & Common Complaints (2022 Forest River Cherokee 321BH)
Recall campaigns are often VIN-specific. If you’re seeing similar symptoms, a quick VIN recall check can confirm whether your Forest River Cherokee is included.
- NHTSA has published recalls affecting certain Forest River Cherokee travel trailers where tire and rim information/labeling may not meet requirements, which can increase the risk of improper loading or tire-related safety issues.
- NHTSA has also published recalls involving certain 2022 Forest River Cherokee travel trailers tied to potential electrical/wiring-related hazards, which can create a safety risk if present.
Settlement Outcome
Resolved through a California Lemon Law repurchase (buyback): without admitting liability or wrongdoing, the manufacturer agreed to take back the trailer and paid the owner $97,363.50 to resolve the dispute under California law.
California Lemon Law & Auto Fraud Rights
California’s Song-Beverly Consumer Warranty Act (often called the California Lemon Law) can provide strong remedies when a warranted RV or towable has substantial defects that persist after reasonable repair opportunities.
- Repurchase (buyback) or replacement in qualifying cases, depending on the facts and warranty posture.
- Coverage for substantial defects that affect use, value, or safety—supported by well-documented repair histories.
- Attorney’s fees and costs may be available under California law in appropriate cases.
- Deadlines apply, and early documentation review often improves outcomes.
Free Case Review – See If Your Vehicle Qualifies
California Lemon Law – Common Questions
How many repair attempts are “enough” in California?
There is no single number. Repeated attempts for the same defect—or substantial time out of service for covered repairs—can support a claim, depending on the defect and the documentation.
Do towable RVs and travel trailers qualify under California Lemon Law?
Many RV and towable warranty disputes are pursued under California’s Song-Beverly warranty protections. Coverage can vary by warranty terms and product type, so the fastest way to evaluate eligibility is to review the purchase and repair paperwork.
Can repeated service write-ups ever raise repair-misconduct concerns?
Sometimes. If invoices show repeat “repairs” with no durable fix, unclear line items, or documentation that doesn’t match the work performed, those facts may support repair-misconduct or consumer-protection theories in addition to warranty claims.
Does Panorama City matter for a California Lemon Law case?
Protections are statewide. Panorama City is relevant for local context, but the governing California rules apply across the state.
Next Steps
- Gather your purchase/finance documents and all repair orders (even short “inspection” visits).
- Identify the main recurring defect(s) and whether the RV spent extended time in the shop.
- Have a California attorney review the timeline and warranty posture to confirm the best remedy path.
The owner alleged recurring infotainment screen and audio malfunctions in a 2017 Honda CR-V serviced in the Los Angeles area. Service records reflect repeated complaints that the audio system would cut out and the display would change screens on its own despite warranty visits. California Lemon Law protections apply statewide.
Free Case Review – See If Your Vehicle Qualifies
Repair History
The table below summarizes the service visits reflected in the records (dates, mileage, complaint, and what the dealership documented).
| Date | Mileage | Dealership | Complaint | Diagnosis | Repair Performed | Result |
|---|---|---|---|---|---|---|
| 2017-11-21 | 12,901 | Honda of Downtown Los Angeles | Service visit documented in records. | — | Maintenance/trim-related services documented. | — |
| 2018-05-23 | 21,512 | Honda World Downey | Audio turns on/off on its own; display changes on its own (video provided). | — | Warranty diagnostics/repairs performed; service documentation reflects ongoing infotainment/electrical concern. | — |
| 2018-06-08 | 21,941 | Honda World Downey | Audio turns on/off; customer requested replacement. | — | Warranty repair included replacing the center display/audio unit. | — |
| 2019-03-04 | 31,120 | Honda World Downey | Audio/screen cuts out and cycles between menus; intermittent behavior while driving. | Intermittent concern noted during testing. | Diagnostics and follow-up steps documented; dealer noted intermittent operation. | — |
| 2019-04-09 | 31,427 | Honda World Downey | Service visit documented in records. | — | Tire pressure/inspection-related services documented. | — |
Pattern Summary
- Repeated complaints that the audio would cut in and out and the infotainment screen would change screens/menus on its own.
- Issue continued across multiple visits, including warranty diagnostics and component-level work consistent with an ongoing infotainment/electrical concern.
- Intermittent behavior was noted during testing, which can be common in recurring electronic faults.
Free Case Review – See If Your Vehicle Qualifies
Settlement Outcome
Resolved through a Lemon Law buyback: without admitting liability or wrongdoing, the manufacturer repurchased the vehicle and paid the owner $32,042 as a monetary settlement under California law.
California Lemon Law & Auto Fraud Rights
This case centers on California Lemon Law and warranty protections. If a new or nearly new vehicle has a substantial defect that persists after reasonable repair attempts—or spends substantial time out of service—California law may provide remedies such as a repurchase or replacement.
- Repeat repairs matter. A recurring defect that continues after warranty repairs is a common Lemon Law signal.
- Use, value, and safety. Persistent electronics and infotainment failures can be significant when they affect daily drivability.
- Documentation is key. Repair orders create the timeline that supports (or refutes) a Lemon Law pattern.
- Statewide coverage. California protections apply statewide, regardless of city.
Learn more about California Lemon Law help and how service records are evaluated.
California Lemon Law – Common Questions
How many repair attempts can qualify a vehicle for California Lemon Law relief?
There’s no single magic number. Repeated attempts for the same defect, a major safety concern, or substantial time out of service can support a claim—especially where the problem keeps returning after warranty repairs.
Do infotainment or screen malfunctions count under California Lemon Law?
They can. Persistent screen/audio/electrical failures can impact use, value, and safety—particularly when the issue continues after repairs or involves recurring electronic behavior.
Does Los Angeles matter for a California Lemon Law claim?
No. California Lemon Law protections apply statewide. Los Angeles is simply where the owner lived and where some service visits occurred.
What documents should I gather before a free case review?
Bring your repair orders showing dates, mileage, complaints, and what the dealer did. If you have purchase/lease paperwork or settlement paperwork, include those too.
Next Steps
If your Honda’s screen, audio, or electronics keep failing after warranty repairs, it may be worth having your service records reviewed for a Lemon Law pattern. Deadlines can apply under California law, so it’s better to evaluate the paper trail sooner rather than later.
- No win, no fee in most cases.
- We review repair orders and timelines for repeat-defect patterns.
- We’ll explain next steps under California law after reviewing your documents.
The owner alleged recurring defect and warranty repair issues with a 2016 Ford Explorer serviced in Yucaipa and at other California Ford dealerships. Over time, records reflect concerns including harsh transmission shifting/slamming and repeated engine oil-leak repairs. California Lemon Law protections apply statewide.
Free Case Review – See If Your Vehicle Qualifies
Repair History
The visits below summarize what the service records show (dates, mileage, complaint, diagnosis/repair, and result).
| Date | Mileage | Dealership/Shop | Complaint | Diagnosis | Repair Performed | Result |
|---|---|---|---|---|---|---|
| 2016-02-29–2016-03-02 | 2,089 | Redlands Ford | Parking sensors alert without objects nearby | System check | Checked/verified operation (service visit documented) | — |
| 2016-11-07 | 18,180 | Gosch Ford Temecula | Key fob/button issues | — | Replaced key(s)/fob components | — |
| 2017-05-19–2017-05-23 | 28,139 | Gosch Ford Temecula | Rear camera image inoperative / blue screen | Rear camera concern | Replaced rear camera | Verified operation |
| 2018-01-26 | 41,713 | Gosch Ford Hemet | Battery dead / power-saving mode after sitting | Battery failed testing | Replaced battery (field service action noted on record) | — |
| 2018-09-17–2018-09-29 | 54,488 | Redlands Ford | Transmission slams into gear on downshift | Metal found; torque converter/internal transmission damage | Transmission overhaul; torque converter replacement; related internal repairs; flushed cooler/lines | Road tested OK |
| 2018-10-01–2018-10-02 | 54,624 | Redlands Ford | Fluid leak | Oil leak at oil filter/drain plug | Oil and filter change; replaced drain plug | — |
| 2018-10-08–2018-10-22 | 55,014 | Redlands Ford | Possible transmission leak | Oil leak at oil housing gasket | Replaced oil housing gasket | Test drove |
| 2019-03-04–2019-03-07 | 62,842 | Redlands Ford | Engine oil leak; noise when turning; hard shift/clunk concern | Oil leak addressed; shift/noise concern evaluated | Front cover gasket reseal; inspection/road test for drivability concerns | Leak repair completed; shift concern not duplicated on road test |
Pattern Summary
- Harsh shifting/slamming was reported and led to major transmission work, including a teardown and overhaul.
- Oil-leak concerns recurred over multiple visits (oil filter/drain plug, oil housing gasket, front cover gasket reseal).
- Additional electrical/visibility and convenience issues were documented (rear camera inoperative; parking sensor alerts; battery failure).
- The vehicle returned to Ford dealerships over a multi-year period for continued warranty-style repair efforts.
- Drivability and reliability concerns were implicated by harsh shifting and repeat leak repairs.
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Settlement Outcome
Without admitting liability or wrongdoing, the case ended in a California Lemon Law repurchase (buyback): the manufacturer repurchased the vehicle and paid the owner $26,201.85 to resolve the dispute under California’s Lemon Law. The repurchase also included addressing the lender payoff as part of closing out the account.
California Lemon Law & Auto Fraud Rights
California’s Lemon Law can apply when a vehicle has a substantial defect that isn’t repaired after reasonable opportunities, or when the vehicle spends extensive time out of service for warranty repairs. These protections apply statewide, regardless of where in California the repairs occurred.
- Repurchase or replacement: Depending on the facts, a qualifying claim can lead to a buyback or replacement vehicle.
- Incidental losses: Certain out-of-pocket losses tied to qualifying warranty repairs may be recoverable.
- Attorney’s fees and costs: Fees and costs can be available in appropriate cases under California law.
- Potential civil penalties: In qualifying circumstances, additional penalties may be available.
California Lemon Law – Common Questions
How many repair attempts are “enough” in California?
There is no single magic number, but repeated attempts for the same defect—or major component repairs that don’t resolve the issue—can support a Lemon Law claim.
Do oil leaks and harsh shifting qualify under California Lemon Law?
They can, when the condition substantially affects use, value, or safety and persists after reasonable repair opportunities, especially when the records show repeat leak repairs or major transmission work.
Does Yucaipa matter for a California Lemon Law claim?
No. Lemon Law protections are statewide; Yucaipa is simply the city associated with the owner in the records for this matter.
What if the warranty period is over now?
In many cases, what matters is when the problems and repair attempts occurred and how the warranty repair history developed—timelines and documentation are key.
Next Steps
If your Ford Explorer has repeat repairs, harsh shifting, or ongoing oil leaks, the fastest way to evaluate a claim is to line up your repair orders in date/mileage order and compare what was reported to what was actually fixed. Deadlines can apply under California law, so it’s worth getting a document review sooner rather than later. In most cases, there are no fees unless there’s a recovery.
The owner alleged recurring paint defects on a 2017 Hyundai Elantra, including roof paint bubbling/peeling and hood paint coming apart, despite warranty service attempts. Although these services were documented around the Woodland Hills area, California Lemon Law protections apply statewide.
Free Case Review – See If Your Vehicle Qualifies
Repair History (from service records)
The visits below summarize what the records show (dates, mileage, complaint, diagnosis/repair, result).
| Date | Mileage | Dealership/Shop | Complaint | Diagnosis | Repair Performed | Result |
|---|---|---|---|---|---|---|
| 2018-10-24 (closed 2018-10-31) | 21,213 | Mission Hills Hyundai | Roof paint began to bubble and peel. | Paint top layer peeling/exposing paint; chipping noted. | Sublet to body shop for paint correction. | Paint work performed via sublet; rental noted in visit documentation. |
| 2019-02-06 (closed 2019-03-05) | 23,914 | Mission Hills Hyundai | Hood paint coming apart; alleged defective material; no outside influence. | Paint coming apart on hood documented. | Sublet to vendor for paint correction. | Paint work performed via sublet; rental noted in visit documentation. |
Pattern Summary
- Multiple documented visits for paint/finish defects, including bubbling/peeling and paint separation.
- Concerns affected more than one exterior panel (roof and hood).
- Records reflect sublet paint/body work to outside vendors/body shop.
- The repair timeline shows at least one extended service window tied to paint correction.
- Documentation reflects rental vehicle support tied to the paint-repair work.
Settlement Outcome
The case ended in a California Lemon Law monetary settlement of $10,414. Hyundai did not admit liability or wrongdoing.
California Lemon Law & Auto Fraud Rights
California’s Lemon Law can apply when a new (or qualifying) vehicle has a warranty-covered nonconformity that the manufacturer or its authorized facilities cannot repair after reasonable opportunities—especially where the problem affects the vehicle’s value (including significant paint/finish defects), use, or safety.
Key points that commonly matter in paint/finish disputes:
- Repeat repair attempts: Multiple documented visits for the same concern can support a Lemon Law theory.
- Time out of service: Long repair windows—especially when the vehicle is down for vendor/body-shop work—can be important.
- Documentation controls the narrative: Repair orders, complaint descriptions, and outcomes are often decisive.
- Statewide coverage: Where you live in California does not change the protections.
Free Case Review – See If Your Vehicle Qualifies
California Lemon Law – Common Questions
How many repair attempts are “enough” in California?
There is no single magic number. Repeated attempts for the same defect—or substantial time out of service—can be enough depending on the defect and the documented history.
Can paint bubbling or peeling qualify under California Lemon Law?
It can, particularly when the defect is significant and persists after warranty-directed repairs, because it can materially affect the vehicle’s value and ownership experience.
What if the dealer keeps sending the vehicle to a body shop or outside vendor?
Sublet repairs and extended paint-correction timelines can strengthen documentation of “reasonable repair opportunities” and time out of service, depending on what the records show.
Does Woodland Hills matter for a California Lemon Law claim?
No. California Lemon Law protections apply statewide; Woodland Hills is simply the owner’s city reflected in the records.
Next Steps
If you’re dealing with repeated warranty visits, extended repair timelines, or defects that keep returning, the fastest path is usually a document review: repair orders, warranty communications, and any settlement or offer paperwork. Don’t wait—deadlines apply under California law, and our firm handles California cases only.
The owner alleged recurring driver-assistance warning messages and camera-related faults in a 2019 BMW X5 connected to repeated dealership visits in Southern California. California’s Lemon Law protections apply statewide, including Arcadia and the surrounding region.
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Repair History (from service records)
The visits below summarize what the records show (dates, mileage, complaint, diagnosis/repair, result).
| Date | Mileage | Dealership/Shop | Complaint | Diagnosis | Repair Performed | Result |
|---|---|---|---|---|---|---|
| 2018-12-18 | 150 | Nick Alexander Imports (BMW) | “Driving assistance support reduced” warning stayed on | Fault memory / driver-assistance camera-related fault | Replaced KAFAS camera and programmed/coded; test drove | Warning addressed after repair/programming |
| 2019-01-08 | 793 | New Century BMW | “Driving assistance support reduced” warning | KAFAS-related fault (view/camera impairment noted) | Test plan / cleared fault memory; advised on system operation | Cleared and monitored |
| 2019-01-24 | 1,503 | BMW of Monrovia | Battery malfunction warning; driver-assistance limited-support warning; start/stop concern | Battery-related checks; KAFAS temporary software fault codes noted | Performed diagnostics/test plans; cleared faults; checked start/stop behavior | Intermittent behavior noted; cleared and monitored |
| 2019-02-20 | 2,269 | BMW of Monrovia | Driver-assistance warning returning randomly | KAFAS-related software fault documented; concern persisted | Opened technical case; performed programming; ordered KAFAS unit | Continued escalation toward component replacement |
Pattern Summary
- Repeated driver-assistance / reduced-support warnings across multiple visits early in ownership.
- Camera/ADAS (KAFAS) system repeatedly implicated (fault-memory entries, software-fault references, and escalating repair actions).
- Intermittent behavior (“random” warning returns) consistent with hard-to-duplicate ADAS defects.
- Repairs progressed from programming/clearing faults to component replacement and later a plan to replace/ordering the KAFAS unit.
- Related electrical feature concerns were also documented (battery malfunction warning; start/stop concern).
Recalls & Common Complaints (2019 BMW X5)
Recall campaigns are often VIN-specific. If you’re seeing similar symptoms, a quick VIN recall check can confirm whether your BMW X5 is included.
- A rearview-camera software noncompliance recall affecting certain 2019–2020 BMW X5 vehicles, addressing camera-display behavior under FMVSS requirements.
- A wheel-bolt recall affecting certain 2019 BMW X5 xDrive50i vehicles related to wheel fastener installation/retention.
Settlement Outcome
The case resolved through a confidential settlement under California law. Financial terms were not publicly disclosed.
The settlement did not include an admission of liability or wrongdoing.
California Lemon Law & Auto Fraud Rights
When a new vehicle shows substantial defects that persist after reasonable repair attempts, California’s Lemon Law may require the manufacturer to provide a repurchase or replacement—along with other recoverable amounts depending on the facts. These protections apply statewide.
- Repeat repair attempts for the same defect: recurring warnings or malfunctions can be evidence of a nonconformity that substantially affects use, value, or safety.
- Safety and drivability impact: ADAS / camera-system failures can be material where they affect safe operation or reliability.
- Documentation controls the case: repair orders and dealer notes help establish the timeline and what was (and wasn’t) fixed.
- Manufacturer responsibility: warranty repair attempts by authorized dealers generally count toward the manufacturer’s obligations.
For more information, see California Lemon Law help and BMW Lemon Law cases.
Free Case Review – See If Your Vehicle Qualifies
California Lemon Law – Common Questions
How many repair attempts does California Lemon Law require?
There is no single magic number. Repeated attempts for the same problem—or a serious safety-related defect—can qualify depending on the pattern shown by the repair records.
Do driver-assistance warning messages qualify as a “Lemon Law” issue?
They can. When an ADAS/camera-related defect repeatedly returns, affects safe operation, or remains unresolved after reasonable repair attempts, it may support a Lemon Law claim.
Does Arcadia matter for a California Lemon Law claim?
No. Lemon Law protections are statewide. Arcadia is relevant for local context and where the owner is located, but the legal protections apply throughout California.
What should I gather before a free case review?
Bring your repair orders, warranty paperwork, and any timeline notes about recurring warnings, safety concerns, and days the vehicle was out of service. Those records usually determine eligibility.
Next Steps
If your BMW’s warnings keep returning—or you’re getting repeated “software update” responses without a durable fix—treat it like a documentation project and protect your options early.
- Collect all repair orders (even short visits).
- Note when the problem happens, how often, and any safety impact.
- Ask for a written record when the dealer says the issue is “intermittent” or “unable to duplicate.”
The owner alleged a grinding/clicking noise when shifting gears in a 2017 Honda Civic Type R, with service visits occurring around the mid-35,000-mile range. California Lemon Law protections apply statewide.
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Repair History
The table below summarizes what the service records reflect (dates, mileage, complaint, diagnosis/repair, and result).
| Date | Mileage | Dealership/Shop | Complaint | Diagnosis | Repair Performed | Result |
|---|---|---|---|---|---|---|
| 2019-01-07 | 35,183 | New Century Honda of Glendale | Clicking noise when shifting 1st → 2nd gear | Concern not confirmed on road test | Road test; multi-point inspection/tire pressure check | Vehicle noted as operating as designed |
| — | 35,338 | New Century Honda of Glendale | Grinding noise when shifting to 2nd gear; “gear locks up” allegation | Concern not confirmed; advised to capture video | Road test; multi-point inspection/tire pressure check | No confirmed fix documented |
Pattern Summary
- Drivability complaints focused on gear-shift noise (clicking/grinding), particularly involving 2nd gear.
- Service records reflect inability to confirm the reported concern during testing in at least one documented entry.
- Repairs documented as inspection/verification-oriented rather than a definitive correction.
Settlement Outcome
Without admitting liability or wrongdoing, the case resolved through a monetary settlement, with the defendants paying the owner $15,000 to resolve the dispute under California law.
California Lemon Law & Auto Fraud Rights
Based on the provided records, this matter most directly aligns with a California Lemon Law/warranty theory (repeated drivability complaints with no confirmed fix documented). California Lemon Law protections apply statewide.
- Repeat repair attempts: Multiple opportunities to address the same core symptom can support a claim.
- Drivability matters: Transmission/shift-quality issues can be “substantial” when they affect safe, reliable operation.
- Documentation is leverage: Repair orders and invoices help establish the pattern and chronology.
- Statewide protection: Your rights do not depend on city.
Free Case Review – See If Your Vehicle Qualifies
California Lemon Law – Common Questions
How many repair attempts are “enough” in California?
There is no single magic number. Repeated attempts for the same defect—or a defect that materially affects use, value, or safety—can qualify depending on the facts.
Does it matter if the problem is “intermittent” or not duplicated at the shop?
Not necessarily. Intermittent issues can still be substantial. Strong documentation (repeat complaints, consistent symptom descriptions, videos, and return visits) can help show the defect persists.
Can I have a case if the dealer says the vehicle is “operating as designed”?
Potentially, yes. That phrase does not automatically end the analysis—what matters is whether the defect substantially affects the vehicle and whether reasonable repair opportunities occurred.
Does Signal Hill matter for a California Lemon Law claim?
No. California Lemon Law protections are statewide. Signal Hill is simply the local context for where the owner was located or where records reflect service activity.
Next Steps
If you’re dealing with repeated repair visits, shifting/drivability concerns, or warranty runaround, the fastest next step is to organize your repair orders and get a case evaluation while deadlines are still protected under California law.
The owner alleged intermittent dash warning lights on a 2015 Toyota Prius serviced in Northridge. Service records reflect repeat visits for warning lights and follow-up work intended to stop the issue from returning.
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Repair History
The visits below summarize what the service records show (date, mileage, complaint, and the work documented).
| Date | Mileage | Dealership/Shop | Complaint | Diagnosis | Repair Performed | Result |
|---|---|---|---|---|---|---|
| 2018-09-06 | 48,482 | Northridge Toyota | Cabin odor; display/brightness concern | — | Cabin air filter service; checked settings | Completed |
| 2018-11-02 | 49,118 | Northridge Toyota | Routine maintenance | — | Oil/filter service; inspection | Completed |
| 2018-11-19 | 49,825 | Northridge Toyota | Multiple warning lights on dash | DTC C1345; linear solenoid valve offset learning not completed | Performed linear solenoid valve offset learning/calibration; test drive | No DTC reported after test |
| 2018-12-03 | 49,900 | Northridge Toyota | Warning lights intermittently on for ~5 minutes, then off | — | — | — |
| 2018-12-07 | 49,971 | Northridge Toyota | Warning lights intermittently on for ~5 minutes, then off | Brake switch inoperative | Replaced stop lamp/brake switch; retest | Verified/complete |
Pattern Summary
- Repeat service visits for intermittent warning lights, including follow-up shortly after prior work.
- Diagnostics/calibration performed, followed by a component replacement intended to address recurrence.
- Intermittent behavior can complicate diagnosis, making consistent documentation especially important.
Settlement Outcome
Settlement information was not available for this matter.
California Lemon Law & Auto Fraud Rights
California’s Lemon Law can apply when a vehicle has a substantial defect that persists after reasonable repair attempts, or when repair time meaningfully deprives the owner of use. Even when a problem is intermittent, service records showing repeat complaints and return visits can be important.
If you want to understand how these records may support a claim, see California Lemon Law help and request a free evaluation.
California Lemon Law – Common Questions
How many repairs are “enough” in California?
There’s no single number. A pattern of repeat attempts for the same defect—or a defect that materially affects use, value, or safety—can qualify.
Does it matter that the issue is intermittent?
No. Intermittent defects can still qualify, but consistent documentation (same complaint, same symptoms, repeat visits) becomes especially important.
Does my city matter?
No. California Lemon Law protections apply statewide; Northridge is simply where the service visits occurred.
What should I gather for a free case review?
Repair orders/invoices, any warranty paperwork, and a short timeline of when the issue started and whether it affected safety or drivability.
Next Steps
If warning lights (especially brake/ABS-related warnings) keep returning, do not wait—deadlines can apply under California law. A short review of your repair orders can clarify whether the pattern supports a Lemon Law claim.
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The owner alleged repeated warranty issues with a 2018 Viking V-Trec, including water leaks and roof/slide mechanism problems, after multiple service visits at an RV dealership. California Lemon Law protections apply statewide, including in Long Beach.
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Repair History
The visits below summarize what the service records reflect (dates, reported concerns, and work performed).
| Date | Mileage | Dealership/Shop | Complaint | Diagnosis | Repair Performed | Result |
|---|---|---|---|---|---|---|
| 2018-06-15 | — | Dennis Dillon RV (Westminster, CA) | Interior floor damage; sink-area water leak; bed/slide hardware concerns; lav enclosure gap | Water drain hose hole identified; some concerns could not be duplicated during testing | Repaired floor/vinyl; replaced/repair drain hose; reseated/secured lav enclosure seam; advised/adjusted on bed rail operation | Water leak addressed; records reflect some intermittent concerns |
| 2018-09-12 | — | Dennis Dillon RV (Westminster, CA) | Canvas zipper issue; shower curtain seam separation; slide-out binding/alignment; heater not producing heat; roof binding/slamming; dinette light issues | Slide cable/track issue noted; thermostat issue noted; LP hose kink noted | Removed canvas and sent for repair; repaired slide cable/track; replaced thermostat and corrected LP hose; lubricated roof mechanism; ordered parts | Repairs performed; later notes indicate some issues continued intermittently |
| 2018-10-24 | — | Dennis Dillon RV (Westminster, CA) | Follow-up repairs (canvas zipper/shower curtain) and dinette light clip concerns | — | Reinstalled repaired canvas; replaced shower curtain; exchanged light; ordered missing clip | Repairs completed/parts ordered |
Pattern Summary
- Multiple warranty visits documented for water intrusion concerns and roof/slide mechanism problems.
- Service notes reflect repeat attention to fit-and-finish items (canvas zipper, shower curtain seam, enclosure gap, lighting hardware).
- Several issues were described as intermittent or difficult to duplicate during testing, with later notes indicating recurrence.
- The roof mechanism concern included reports of binding/slamming, which can raise a safety and usability concern for towable RV owners.
Settlement Outcome
The case resolved through a California Lemon Law repurchase (buyback), with the manufacturer paying the owner $23,406.65 to resolve the dispute under California law. The resolution also included payoff arrangements to satisfy the outstanding loan balance.
California Lemon Law & Auto Fraud Rights
California’s Lemon Law (Song-Beverly Consumer Warranty Act) can apply when a warranted vehicle or recreational unit has substantial defects that persist after reasonable repair opportunities or results in extensive downtime. Depending on the facts, remedies may include restitution/repurchase, replacement, and recovery of attorney’s fees and costs.
- Repeat repairs matter: A recurring water leak, roof mechanism malfunction, or slide/bed hardware problem may support a warranty claim when it impacts use, value, or safety.
- Documentation drives outcomes: Repair orders, dates in/out, and written complaints help establish the pattern.
- Statewide coverage: The law is statewide—your city affects venue and logistics, not whether protections apply.
Learn more: California Lemon Law help and dealer misconduct resources.
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California Lemon Law – Common Questions
Do travel trailers and towable RVs qualify under California Lemon Law?
Often, yes—coverage can depend on the warranty and how the unit is used. If the trailer is covered by a manufacturer’s warranty and defects substantially affect use, value, or safety, a Lemon Law claim may be possible.
How many repair attempts are “enough” in California?
There is no single magic number. Repeated attempts for the same defect—especially water intrusion, roof mechanism failures, or slide/bed issues—or significant time out of service can support a claim.
What if the dealer says “no problem found,” but the issue keeps happening?
Intermittent problems are common in warranty disputes. If the concern keeps recurring, consistent service write-ups and repeat visits can help show the issue is real and ongoing even when it is hard to duplicate on demand.
Does Long Beach matter for my Lemon Law rights?
No. California Lemon Law protections apply statewide. Long Beach is relevant to where the owner is located and where service occurred, but the legal protections are not city-specific.
Next Steps
If you’re dealing with repeat water leaks, roof binding, or returning slide/bed mechanism problems on a Viking V-Trec (or any towable RV), the fastest path is usually a document review of your repair orders and warranty paperwork. Deadlines can apply under California law, so it’s prudent to evaluate options early.
The owner alleged recurring gasoline/fuel-odor concerns in a 2013 Mercedes-Benz ML350 serviced in Sylmar. After repeated service visits, the issue allegedly persisted, leading to a California Lemon Law dispute focused on use, value, and safety concerns associated with unresolved fuel-related symptoms.
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Repair History
The table below summarizes what the service records show (dates, mileage, complaint, diagnosis/repair, and outcomes). Some fields were unreadable; only clearly legible details are included.
| Date | Mileage | Dealership/Shop | Complaint | Diagnosis | Repair Performed | Result |
|---|---|---|---|---|---|---|
| 2017-12-12 | 47,173 | Mercedes-Benz of Calabasas | Fuel/gas smell | Could not verify odor; no leak found | Inspection/check for leaks | No issue verified at visit |
| 2018-03-08 | 53,447 | Mercedes-Benz of Calabasas | Fuel smell in garage | Could not verify concern | Inspection/check | No issue verified at visit |
| 2018-08-02 | — | Mercedes-Benz of Calabasas | Fuel smell | No fuel leaks/odor verified during inspection | Inspection/check | No issue verified at visit |
| 2018-10-26 | 62,802 | Mercedes-Benz of Calabasas | Maintenance items | — | Brake pads/filters/maintenance items | Maintenance completed |
| 2018-11-06 | — | Mercedes-Benz of Calabasas | — | — | — | — |
Pattern Summary
- Repeat concern: multiple visits alleging fuel/gasoline odor.
- “Unable to verify” pattern: service notes repeatedly indicate the concern was not reproduced at the visit.
- Unresolved outcome: the dispute escalated into litigation and a Lemon Law repurchase.
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Settlement Outcome
Resolved through a California Lemon Law repurchase: without admitting liability or wrongdoing, the manufacturer repurchased the vehicle and paid the owner $48,110.31 to resolve the dispute under California law.
California Lemon Law & Auto Fraud Rights
California’s Lemon Law generally protects consumers when a vehicle has a warranty-covered defect that substantially affects use, value, or safety and the manufacturer cannot repair it after a reasonable number of opportunities.
- Reasonable repair opportunities: repeated repair attempts for the same condition can support a claim, even when a dealer writes “could not verify,” if the concern keeps returning.
- Documentation: repair orders matter—dates, mileage, and how the concern was documented can be critical.
- Statewide coverage: Lemon Law protections apply across California.
If you also believe the sale paperwork, financing terms, or repair billing practices were misleading, California consumer-protection and dealer-misconduct laws may apply alongside Lemon Law—facts determine that analysis.
California Lemon Law – Common Questions
Can a fuel smell or gasoline-odor concern qualify under California Lemon Law?
Potentially, yes—especially when the condition is recurring, impacts use/value/safety, and persists after reasonable repair opportunities under warranty.
How many repair attempts are “enough” in California?
There is no single magic number. Repeated attempts for the same defect (or substantial time out of service) can support a claim depending on the defect and the overall history.
What if the dealer writes “unable to verify” or says it can’t reproduce the concern?
That does not automatically end the analysis. If the owner consistently reports the same condition and the vehicle repeatedly returns for it, the pattern—and how it is documented—can still support Lemon Law relief.
Does my city (Sylmar) matter for Lemon Law rights?
No. California Lemon Law protections are statewide. Sylmar is relevant mainly as the location tied to service history and convenience—not eligibility.
Next Steps
If your vehicle keeps going back for the same unresolved problem—or your warranty visits are stacking up—deadlines can apply under California law. Start by gathering repair orders and warranty paperwork, then request a review focused on whether the documented pattern supports repurchase or other relief.
The owner alleged recurring backup-camera malfunctions and intermittent infotainment/screen issues in a 2016 Mercedes-Benz S63 AMG. Service records reflect repeated visits across multiple Mercedes-Benz service centers, with concerns that were sometimes difficult to duplicate at the dealership. California Lemon Law protections apply statewide, including for drivers in Chino.
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Repair History Table (from service records)
The table below summarizes what the service records show (dates, mileage, dealership, reported concerns, and documented actions). If an entry was recorded as intermittent or difficult to duplicate, that is reflected in the “Result” column.
| Date | Mileage | Dealership | Complaint | Diagnosis | Repair Performed | Result |
|---|---|---|---|---|---|---|
| 2018-01-23 | 8,831 | Fletcher Jones Motor Cars (Newport Beach) | Backup camera intermittently inop; navigation/screen concerns | Testing/short test; software-related checks | Software updates (camera/infotainment-related, as documented) | Operation checked; intermittent concern noted |
| 2018-05-18 | 10,582 | Mercedes-Benz of Ontario | Backup camera intermittently shows black screen with guide lines | Troubleshooting/quick test | Rear-view camera replacement and related checks (as documented) | Issue not consistently duplicated at the dealership |
| 2018-08-02 | 10,909 | Mercedes-Benz of Anaheim | Transmission shift/jerk complaint; backup camera intermittently black/lines | Test drive; checks for faults | Software updates and function checks (as documented) | Unable to consistently verify concern |
| 2018-08-29 | 11,065 | Mercedes-Benz of Ontario | Backup camera intermittent black screen (reported ~30% of the time) | Attempted duplication; no clear faults documented | Function checks (as documented) | Unable to duplicate at the visit |
| 2018-09-18 | 11,426 | Mercedes-Benz of Ontario | Check engine/oil-pressure related warning; climate-control buttons inop | Fault/code handling and system checks | Climate-control/AC control-unit repair (as documented) | Returned after documented service actions |
| 2018-12-13 | 11,974 | Mercedes-Benz of Ontario | Sunroof won’t tilt; wind-noise concern; backup camera blurry/black screen | Initial intake notes | No repair performed per service notes | Concern carried forward to follow-up visit |
| 2018-12-17 | 11,988 | Mercedes-Benz of Ontario | Sunroof wind noise/opening/closing; intermittent warning lights/limited power; camera/touchpad/USB concerns | Multiple inspections noted | Panoramic sunroof guide-rail work; electronic compatibility checks (as documented) | Mixed results; several concerns noted as intermittent/hard to verify |
| 2019-01-10 | 12,188 | Mercedes-Benz of Ontario | Backup camera black screen/lines; navigation behavior concern | Function checks | Continued sunroof-related work and system checks (as documented) | Unable to verify some concerns during the visit |
| 2019-02-06 | 12,798 | Mercedes-Benz of Arcadia | Reported loss of power/acceleration with warning lights; camera concern | Road test; unable to duplicate | Inspections/function checks | No duplication documented at the visit |
| 2019-06-17 | 13,286 | Mercedes-Benz of Foothill Ranch | Reported loss of power and check-engine event; camera concern; noise complaint | Unable to duplicate; no codes documented | Mechanical/noise-related work and system checks (as documented) | No definitive duplication documented |
| 2019-08-17 | 13,385 | Mercedes-Benz of Foothill Ranch | Intermittent check-engine/loss-of-power reports; camera intermittently fuzzy/blank | Function checks; no codes documented | Inspections/function checks | Intermittent concerns continued per service notes |
Pattern Summary
- Repeated reports that the backup camera display intermittently went black or showed guide lines without a normal image.
- Multiple visits document that concerns were intermittent and difficult to duplicate during dealer testing.
- Records also reflect intermittent electrical/drivability complaints (warning lights and reported loss-of-power episodes).
- Additional warranty visits reflect sunroof malfunction/wind-noise concerns and related repairs.
- The overall record reflects a multi-visit warranty history for issues affecting use and day-to-day confidence in the vehicle.
Settlement Outcome
Without admitting liability or wrongdoing, the manufacturer completed a California Lemon Law repurchase (buyback) and paid the owner $84,390.75 as a monetary settlement. In a repurchase, the manufacturer buys back the vehicle and resolves the dispute under California’s Lemon Law framework.
California Lemon Law & Auto Fraud Rights
Based on the service-record pattern, this matter fits within a California Lemon Law framework: repeated warranty repair attempts for issues that the owner contended affected the vehicle’s use, value, or safety. California’s Lemon Law protections apply statewide.
For a document-based review, we typically look for:
- Whether the same defect returned after multiple repair attempts
- Whether the defect impacts drivability, safety, or core functionality
- Whether the paperwork consistently documents the complaint, diagnosis, and work performed
- Whether warranty coverage and repair opportunities were reasonable under the circumstances
Learn more: California Lemon Law help.
California Lemon Law – Common Questions
How many repair visits does it take to qualify in California?
There is no single magic number. Repeated repair attempts for the same problem—or a defect that substantially affects use, value, or safety—can support a Lemon Law claim.
What if the dealer says they “couldn’t duplicate” the issue?
Intermittent problems are common in real-world driving. If your repair orders consistently document the complaint and the issue keeps returning, those records can still be meaningful.
Does my city matter (for example, Chino)?
No. California Lemon Law protections apply statewide. Chino is simply the location tied to this example, not a limitation on where a claim can be brought.
What documents should I gather for a case review?
Bring your repair orders/invoices (all pages), any warranty paperwork, and any settlement or repurchase paperwork if the case has already resolved.
Next Steps
If your Mercedes-Benz keeps returning to the dealer for the same issue—or core features like camera/infotainment are unreliable—get a focused document review. Deadlines can apply under California law, and early review helps preserve options.
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