888 536 6628 
review my case
The owner alleged recurring driver-assistance warning messages and camera-related faults in a 2019 BMW X5 connected to repeated dealership visits in Southern California. California’s Lemon Law protections apply statewide, including Arcadia and the surrounding region.
Free Case Review – See If Your Vehicle Qualifies
Repair History (from service records)
The visits below summarize what the records show (dates, mileage, complaint, diagnosis/repair, result).
| Date | Mileage | Dealership/Shop | Complaint | Diagnosis | Repair Performed | Result |
|---|---|---|---|---|---|---|
| 2018-12-18 | 150 | Nick Alexander Imports (BMW) | “Driving assistance support reduced” warning stayed on | Fault memory / driver-assistance camera-related fault | Replaced KAFAS camera and programmed/coded; test drove | Warning addressed after repair/programming |
| 2019-01-08 | 793 | New Century BMW | “Driving assistance support reduced” warning | KAFAS-related fault (view/camera impairment noted) | Test plan / cleared fault memory; advised on system operation | Cleared and monitored |
| 2019-01-24 | 1,503 | BMW of Monrovia | Battery malfunction warning; driver-assistance limited-support warning; start/stop concern | Battery-related checks; KAFAS temporary software fault codes noted | Performed diagnostics/test plans; cleared faults; checked start/stop behavior | Intermittent behavior noted; cleared and monitored |
| 2019-02-20 | 2,269 | BMW of Monrovia | Driver-assistance warning returning randomly | KAFAS-related software fault documented; concern persisted | Opened technical case; performed programming; ordered KAFAS unit | Continued escalation toward component replacement |
Pattern Summary
- Repeated driver-assistance / reduced-support warnings across multiple visits early in ownership.
- Camera/ADAS (KAFAS) system repeatedly implicated (fault-memory entries, software-fault references, and escalating repair actions).
- Intermittent behavior (“random” warning returns) consistent with hard-to-duplicate ADAS defects.
- Repairs progressed from programming/clearing faults to component replacement and later a plan to replace/ordering the KAFAS unit.
- Related electrical feature concerns were also documented (battery malfunction warning; start/stop concern).
Recalls & Common Complaints (2019 BMW X5)
Recall campaigns are often VIN-specific. If you’re seeing similar symptoms, a quick VIN recall check can confirm whether your BMW X5 is included.
- A rearview-camera software noncompliance recall affecting certain 2019–2020 BMW X5 vehicles, addressing camera-display behavior under FMVSS requirements.
- A wheel-bolt recall affecting certain 2019 BMW X5 xDrive50i vehicles related to wheel fastener installation/retention.
Settlement Outcome
The case resolved through a confidential settlement under California law. Financial terms were not publicly disclosed.
The settlement did not include an admission of liability or wrongdoing.
California Lemon Law & Auto Fraud Rights
When a new vehicle shows substantial defects that persist after reasonable repair attempts, California’s Lemon Law may require the manufacturer to provide a repurchase or replacement—along with other recoverable amounts depending on the facts. These protections apply statewide.
- Repeat repair attempts for the same defect: recurring warnings or malfunctions can be evidence of a nonconformity that substantially affects use, value, or safety.
- Safety and drivability impact: ADAS / camera-system failures can be material where they affect safe operation or reliability.
- Documentation controls the case: repair orders and dealer notes help establish the timeline and what was (and wasn’t) fixed.
- Manufacturer responsibility: warranty repair attempts by authorized dealers generally count toward the manufacturer’s obligations.
For more information, see California Lemon Law help and BMW Lemon Law cases.
Free Case Review – See If Your Vehicle Qualifies
California Lemon Law – Common Questions
How many repair attempts does California Lemon Law require?
There is no single magic number. Repeated attempts for the same problem—or a serious safety-related defect—can qualify depending on the pattern shown by the repair records.
Do driver-assistance warning messages qualify as a “Lemon Law” issue?
They can. When an ADAS/camera-related defect repeatedly returns, affects safe operation, or remains unresolved after reasonable repair attempts, it may support a Lemon Law claim.
Does Arcadia matter for a California Lemon Law claim?
No. Lemon Law protections are statewide. Arcadia is relevant for local context and where the owner is located, but the legal protections apply throughout California.
What should I gather before a free case review?
Bring your repair orders, warranty paperwork, and any timeline notes about recurring warnings, safety concerns, and days the vehicle was out of service. Those records usually determine eligibility.
Next Steps
If your BMW’s warnings keep returning—or you’re getting repeated “software update” responses without a durable fix—treat it like a documentation project and protect your options early.
- Collect all repair orders (even short visits).
- Note when the problem happens, how often, and any safety impact.
- Ask for a written record when the dealer says the issue is “intermittent” or “unable to duplicate.”