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The owner alleged repeated warranty issues with a 2018 Viking V-Trec, including water leaks and roof/slide mechanism problems, after multiple service visits at an RV dealership. California Lemon Law protections apply statewide, including in Long Beach.
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Repair History
The visits below summarize what the service records reflect (dates, reported concerns, and work performed).
| Date | Mileage | Dealership/Shop | Complaint | Diagnosis | Repair Performed | Result |
|---|---|---|---|---|---|---|
| 2018-06-15 | — | Dennis Dillon RV (Westminster, CA) | Interior floor damage; sink-area water leak; bed/slide hardware concerns; lav enclosure gap | Water drain hose hole identified; some concerns could not be duplicated during testing | Repaired floor/vinyl; replaced/repair drain hose; reseated/secured lav enclosure seam; advised/adjusted on bed rail operation | Water leak addressed; records reflect some intermittent concerns |
| 2018-09-12 | — | Dennis Dillon RV (Westminster, CA) | Canvas zipper issue; shower curtain seam separation; slide-out binding/alignment; heater not producing heat; roof binding/slamming; dinette light issues | Slide cable/track issue noted; thermostat issue noted; LP hose kink noted | Removed canvas and sent for repair; repaired slide cable/track; replaced thermostat and corrected LP hose; lubricated roof mechanism; ordered parts | Repairs performed; later notes indicate some issues continued intermittently |
| 2018-10-24 | — | Dennis Dillon RV (Westminster, CA) | Follow-up repairs (canvas zipper/shower curtain) and dinette light clip concerns | — | Reinstalled repaired canvas; replaced shower curtain; exchanged light; ordered missing clip | Repairs completed/parts ordered |
Pattern Summary
- Multiple warranty visits documented for water intrusion concerns and roof/slide mechanism problems.
- Service notes reflect repeat attention to fit-and-finish items (canvas zipper, shower curtain seam, enclosure gap, lighting hardware).
- Several issues were described as intermittent or difficult to duplicate during testing, with later notes indicating recurrence.
- The roof mechanism concern included reports of binding/slamming, which can raise a safety and usability concern for towable RV owners.
Settlement Outcome
The case resolved through a California Lemon Law repurchase (buyback), with the manufacturer paying the owner $23,406.65 to resolve the dispute under California law. The resolution also included payoff arrangements to satisfy the outstanding loan balance.
California Lemon Law & Auto Fraud Rights
California’s Lemon Law (Song-Beverly Consumer Warranty Act) can apply when a warranted vehicle or recreational unit has substantial defects that persist after reasonable repair opportunities or results in extensive downtime. Depending on the facts, remedies may include restitution/repurchase, replacement, and recovery of attorney’s fees and costs.
- Repeat repairs matter: A recurring water leak, roof mechanism malfunction, or slide/bed hardware problem may support a warranty claim when it impacts use, value, or safety.
- Documentation drives outcomes: Repair orders, dates in/out, and written complaints help establish the pattern.
- Statewide coverage: The law is statewide—your city affects venue and logistics, not whether protections apply.
Learn more: California Lemon Law help and dealer misconduct resources.
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California Lemon Law – Common Questions
Do travel trailers and towable RVs qualify under California Lemon Law?
Often, yes—coverage can depend on the warranty and how the unit is used. If the trailer is covered by a manufacturer’s warranty and defects substantially affect use, value, or safety, a Lemon Law claim may be possible.
How many repair attempts are “enough” in California?
There is no single magic number. Repeated attempts for the same defect—especially water intrusion, roof mechanism failures, or slide/bed issues—or significant time out of service can support a claim.
What if the dealer says “no problem found,” but the issue keeps happening?
Intermittent problems are common in warranty disputes. If the concern keeps recurring, consistent service write-ups and repeat visits can help show the issue is real and ongoing even when it is hard to duplicate on demand.
Does Long Beach matter for my Lemon Law rights?
No. California Lemon Law protections apply statewide. Long Beach is relevant to where the owner is located and where service occurred, but the legal protections are not city-specific.
Next Steps
If you’re dealing with repeat water leaks, roof binding, or returning slide/bed mechanism problems on a Viking V-Trec (or any towable RV), the fastest path is usually a document review of your repair orders and warranty paperwork. Deadlines can apply under California law, so it’s prudent to evaluate options early.