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The owner alleged recurring drivability and electrical problems with a 2014 Chevrolet Silverado 1500, including check engine light concerns, intermittent no-start behavior, and stalling sensations. Service records reflect multiple visits to a Chevrolet dealership in the Los Angeles area for warning-light and electrical system troubleshooting. California protections apply statewide, including in Los Angeles.
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Repair History (from service records)
The visits below summarize what the records show (dates, mileage, complaint, diagnosis/repair, and result).
| Date | Mileage | Dealership/Shop | Complaint | Diagnosis | Repair Performed | Result |
|---|---|---|---|---|---|---|
| 2019-07-30 | 65,087 | Community Chevrolet Company | “Check Engine Light …”; “vehicle was low on power … no crank no start … towed in”; “truck won’t start … 12V battery low.” | “Found code(s): U0140, U0073.” “Tested battery … failed.” “Found parasitic draw … traced to … radio module.” | “Battery Cable – Negative … Replace”; “reset modules / verification.” | Vehicle returned after electrical/battery system work (outcome not clearly stated in record excerpt). |
| 2019-10-05 | 80,616 | Community Chevrolet Company | “Felt like it wanted to turn off while backing up … then saw a warning light”; “check engine light on”; “headlights flickering”; “radio display blank / inop”; “door locks not working”; “intermittent no power”; “traction control light / trailer brake message.” | “Unable to verify concern / unable to duplicate”; “No code(s) found.” | “Reprogram ECM with newest software” (service information reference noted in RO). | Vehicle returned after software update / verification (repeat symptoms alleged in visit narrative). |
Pattern Summary
- Two documented service visits within a short span for warning-light/drivability and electrical power concerns (including “check engine light,” “no crank/no start,” and “felt like it wanted to turn off”).
- Electrical-system troubleshooting included module communication codes (e.g., U0140 / U0073) and battery system testing.
- Service actions included negative battery cable replacement and later ECM software reprogramming, reflecting an escalating electrical/controls approach.
- The second visit’s narrative reflects multiple concurrent symptoms (lighting flicker, display/lock issues) alongside drivability concerns—often consistent with a broader electrical or network issue.
Recalls & Common Complaints (2014 Chevrolet Silverado 1500)
Recall campaigns are often VIN-specific. If you’re seeing similar symptoms, a quick VIN recall check can confirm whether your Chevrolet Silverado 1500 is included.
- Loss of Steering Assist (GM Safety Recall 17276): Records include a notice describing a potential intermittent loss of electric power steering assist and a remedy involving EPS module software (and related diagnostic guidance).
- Brake Vacuum Pump (GM Customer Satisfaction Program N172208640): Records include a notice describing an inspection process for the brake vacuum pump, with replacement if needed based on inspection results.
Why "check engine light on" allegations matter
When a truck repeatedly shows warning lights or intermittent power loss, the issue can be more than an inconvenience—it may affect safe drivability, reliability, and resale value. Electrical faults that create no-start or stall-like behavior can be especially disruptive because they may be intermittent and difficult to duplicate. A documented pattern of repeat visits and escalating repairs can help demonstrate that the concern may persist despite repair attempts, which is often central in California vehicle disputes.
Settlement Outcome
The case resolved through a confidential settlement under California law. Financial terms were not publicly disclosed.
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California Lemon Law Rights
Even when a vehicle is purchased used, California consumers may have options if the vehicle was covered by a manufacturer warranty during the relevant period and repeated defects substantially impact use, value, or safety. A repeat pattern of warning lights, no-start conditions, and electrical malfunctions—supported by dated repair orders—can be highly relevant in a California Lemon Law analysis. California Lemon Law help
- Repeat repair attempts: Multiple visits for the same core symptom can be important.
- Electrical/network evidence: Codes, battery findings, and module troubleshooting can support a systemic issue.
- Documentation: Verbatim “Customer States” narratives and repair actions help establish the timeline.
- Responsibility: Warranty obligations and dealer-sale conduct can point to different legal theories.
California Lemon Law – Common Questions
How many repair visits are “enough” in California?
There is no single magic number. Repeated attempts for the same substantial defect—or a pattern showing the problem persists—can support a claim, especially when the defect affects use, value, or safety.
Does Los Angeles matter for a California Lemon Law claim?
No. California consumer protections apply statewide. Los Angeles is simply the location tied to the owner and/or service history in this case.
What if the issue is intermittent and the dealer writes “unable to duplicate”?
Intermittent electrical and drivability faults are common in real-world disputes. The paper trail still matters—your “Customer States” narrative, warning lights, codes, and repeat visits can show a consistent pattern even when a symptom is hard to reproduce on demand.
Can a recall or customer satisfaction program help my case?
Potentially. Recall and program notices can support that a problem type is recognized at the model/vehicle level, but eligibility and remedies can be VIN-specific. They do not automatically resolve whether your vehicle qualifies as a lemon, especially if problems continue.
What documents should I gather for a fast case review?
Bring your full set of repair orders/invoices (all pages), any warranty paperwork, and any purchase/finance documents (contract, add-ons, disclosures). A complete timeline is often the fastest way to identify the strongest theory under California law.
Next Steps
If your Silverado has repeat warning lights, electrical failures, or stall/no-start behavior, the safest move is to preserve your paper trail and get a California-focused review of your service history and purchase documents. In most cases, no win, no fee applies, and deadlines can apply under California law—so it’s worth acting promptly.